WorldHost Customer Service Training – Belfast Dates: Tuesday 3rd & Tuesday 10th March 2015 Location: Location:Belfast Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city and Queens Quarter. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book email: info@watsonsmarketing.com or telephone...

Dates: Monday 21st  and Wednesday 23rd October 2013 Location: To be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a bus tour, trip to Streamvale farm, a guided tour of Stormont and interactive activities at Battlefield and Clip n Climb at Dundonald Ice Bowl. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book...

Dates: 16th and 18th October Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination  Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book email: cwatson@watsonsmarketing.com or telephone Watson & Co. Chartered Marketing on Tel: +44 (0) 7900 881146. You can...

Dates: 20th and 23rd August 2013 Location: (Day One) Venue to be confirmed. (Day Two) Aboard the Maid of Antrim on the Lough. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination sailing across the Lough including a tour of both Rams and Coney Island, a trip to the Lough Neagh Discovery Centre and a Jumping Clay workshop. Licensed WorldHost Trainer: Christine Watson MCIM...

Dates: 20th and 23rd August 2013 Location: (Day One) Venue to be confirmed. (Day Two) Aboard the Maid of Antrim on the Lough. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination sailing across the Lough including a tour of both Rams and Coney Island, a trip to the Lough Neagh Discovery Centre and a Jumping Clay workshop. Licensed WorldHost Trainer: Christine Watson MCIM...

  Dates: Wednesday 4th and Friday 6th September Location: (Day one) Hillmount, 56 Upper Braniel Road, Belfast, BT5 7TX (Free parking provided) (Day two) Ivanhoe Hotel, Carryduff, Castlereagh, Belfast (Free parking provided)   Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a bus tour, trip to Streamvale farm, a guided tour of Stormont and interactive...

Dates: Monday 16th September and Monday 23rd September Location: Maryville House Hotel Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a walking tour of local area. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer     To book email: cwatson@watsonsmarketing.com or telephone Watson & Co. Chartered Marketing on Tel: +44...

Dates: Wednesday 2nd and Friday 4th October 2013 Location: To be confirmed   Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a bus tour, trip to Streamvale farm, a guided tour of Stormont and interactive activities at Battlefield and Clip n Climb at Dundonald Ice Bowl.   Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To...

Dates: Monday 11th November and Wednesday 13th November Location: To be confirmed Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a bus tour, trip to Streamvale farm, a guided tour of Stormont and interactive activities at Battlefield and Clip n Climb at Dundonald Ice Bowl.   Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To...

Dates: Wednesday 20th and Friday 22nd November 2013 Location: (Day One) Venue to be confirmed. (Day Two) Aboard the Maid of Antrim on the Lough. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination sailing across the Lough including a tour of both Rams and Coney Island, a trip to the Lough Neagh Discovery Centre and a Jumping Clay workshop. Licensed WorldHost...

WorldHost Customer Service Training – Cookstown in association with Lough Neagh Partnership Dates: Monday 2nd and Friday 6th October 2013 Location: (Day One) Venue to be confirmed. (Day Two) Aboard the Maid of Antrim on the Lough. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination sailing across the Lough including a tour of both Rams and Coney Island, a trip to...

6th August (POCS) and 9th August (AMB) – Antrim and Ram’s Island in association with Lough Neagh Partnership   Locations: Massereene Golf Club, 51 Lough Road, Antrim, BT41 4DQ, the Maid of Antrim, Ram’s Island and Coney Island Includes bespoke boat tour of Lough Neagh stopping at Ram’s Island, Coney Island and the Lough Neagh Discovery Centre. Bring your sea legs and join us aboard the Maid of Antrim boat to discover the hidden...

Dates: Monday 20th and Monday 27th January 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination  Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book email: cwatson@watsonsmarketing.com or telephone Watson & Co. Chartered Marketing on Tel: +44 (0) 7900...

Day One (Principles of Customer Service) & Day Two (Ambassador – Welcoming visitors to their destination) Venues Day 1: Maryville Tea Rooms, Lisburn Road, Belfast. Day 2: Deanes at Queen’s. Includes visit to Ulster Museum, Lisburn Road Art trail, Crescent Arts Centre and interactive pottery lesson Cost: £190 per person. Reduced to just £20* per person for applicable organisations. DEL funding available for NI organisations with...

Day One (Principles of Customer Service) and Day Two (Ambassador) – Banbridge Location: Banbridge Town Hall, Scarva Street, Banbridge Town Centre, BT32 3DA Day 2 – Welcoming Visitors to their Destination includes a bus tour of Banbridge visiting Thomas Ferguson Irish Linen, FE McWilliam Gallery, w5 at The OUTLET, lunch at Michael Deane’s restaurant Simply Deanes and a trip to Corbet Lough via Game of Thrones set at Linen...