WorldHost Customer Service Training – Banbridge Dates: Tuesday 9th December & Tuesday 16th December 2014 Location: Banbridge   Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of the Banbridge area focusing on tourist activities in the area. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To...

Date: 17th December 2014 Location: City Hall Time: 2pm – 3.30pm In order to congratulate and award those who have adopted the WorldHost standard, Belfast City Council will be holding a celebratory event. The event will include a full presentation of certificates, for those completed delegates and companies, to be awarded in City Hall. The event represents a perfect opportunity for a photo to share with colleagues and friends and all...

WorldHost Customer Service Training – Belfast Dates: Thursday 8th & Thursday 12th January 2015 Location: Location:Belfast Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city  including City Hall, Titanic Quarter and Queens Quarter. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book...

WorldHost Customer Service Training – Belfast Dates: Monday 30th June & Tuesday 1st July Location: Day One Venue: Belfast City Business Hub Day Two Venue: TBC Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city centre including City Hall, Cathedral Quarter, Waterfront & the Big Fish. Licensed WorldHost...

in association with Lough Neagh Partnership Dates: Tuesday 15th April and Thursday 17th April 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination including a tour of the Dungannon & Cookstown areas. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book...

WorldHost Customer Service Training – Titanic Quarter, Belfast in association with Titanic Foundation Dates: Tuesday 8th April & Thursday 10th April 2014 Location: Day One Venue: To be confirmed Day Two Venue: To be confirmed Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Titanic Quarter including guided tour of W5, Game of...

WorldHost Customer Service Training – Queen’s Quarter, Belfast Dates: Thursday 24th April and Tuesday 29th April 2014 Location: Day One Venue: James Street South Day Two Venue: Deane’s at Queen’s Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Queen’s Quarter including the Ulster Museum, Friar’s...

WorldHost Customer Service Training – Banbridge Dates: Wednesday 30th April and Tuesday 6th May 2014 Location: (Day One) Bannville House Hotel, 174 Lurgan Rd, Banbridge, Down BT32 4NR (Day Two) Halfway House, 80 Halfway Rd, Banbridge BT32 4HB Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Banbridge including a trip to Corbet...

WorldHost Customer Service Training – Castlereagh, Belfast Dates: Tuesday 20th & Thursday 22nd May 2014 Location: Day one venue: Hillmount, 56/58 Upper Braniel Rd, Gilnahirk, Belfast, County Antrim BT5 7TX Day two venue: Hillmount, 56/58 Upper Braniel Rd, Gilnahirk, Belfast, County Antrim BT5 7TX   Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a...

WorldHost Customer Service Training – Antrim Dates: Tuesday 27th May and Monday 2nd June 2014 Location: (Day One) Massereene Golf Club, 51 Lough Rd, Antrim BT41 4DQ (Day Two) Massereene Golf Club, 51 Lough Rd, Antrim BT41 4DQ Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Antrim including a trip to Lough Neagh, Antrim Castle...

WorldHost Customer Service Training – Titanic Quarter, Belfast in association with Titanic Foundation Dates: Tuesday 3rd & Thursday 5th June 2014 Location: Day One Venue: James Street South Day Two Venue: Belfast City Business Hub Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Titanic Quarter including guided tour of W5, Game of...

Dates:  Friday 28th and Monday 31st March Location: Titanic Quarter Day 1 – Bloom@BT9 Day 2 – Cost – £20 per Delegate* Day 1 – Principals of Customer Service Day 2 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Trainer – Christine Watson MCIM Chartered Marketer.       Delegates receive: Principles of Customer Service...

Dates:  Friday 28th and Monday 31st March Location: Titanic Quarter Day 1 – Day 2 – Cost – £20 per Delegate* Day 1 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Day 2 – Principals of Customer Service Trainer – Christine Watson MCIM Chartered Marketer.       Delegates receive: Principles of Customer Service course and...

Dates:  Wednesday 19th and Friday 28th March Location: Day 1 – James street South Private Dining Room, James St Belfast BT2 8DN Day 2 – Cost – £20* per Delegate Day 1 – Principals of Customer Service Day 2 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Trainer – Christine Watson MCIM Chartered Marketer.       Delegates...

WorldHost Customer Service Training – Lisburn Road, Belfast Dates: Sunday 23rd and Sunday 2nd March 2014 Location: (Day One) Bloom@BT9 – 239 Lisburn Road, BT9 7EN (Day Two) Bloom@BT9 – 239 Lisburn Road, BT9 7EN Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Queen’s Quarter including the Ulster Museum, Friar’s...

Dates: Wednesday 22nd and Wednesday 29th January 2013 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination  Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book email: cwatson@watsonsmarketing.com or telephone Watson & Co. Chartered Marketing on Tel: +44 (0)...

WorldHost Customer Service Training – Lisburn Road, Belfast Dates: Tuesday 11th and Thursday 13th February 2014 Location: (Day One) Maryville House – 2 Maryville Park, Belfast, BT9 6LN (Day Two) Deanes at Queens – 2 College Gardens, Belfast, BT9 6BQ Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Queen’s Quarter...

WorldHost Customer Service Training – Banbridge Dates: Thursday 20th and Tuesday 25th February 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Banbridge including a trip to Corbet Lough and a bespoke Jumping Clay Workshop. Licensed WorldHost...

WorldHost Customer Service Training – Cathedral Quarter, Belfast Dates: Tuesday 11th and Thursday 13th March 2014 Location: Day 1: Venue to be confirmed Day 2: Venue to be confirmed   Cost: Only £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination workshop including a Belfast bus tour and bespoke Jumping Clay workshop. Licensed WorldHost...

WorldHost Customer Service Training – Cookstown in association with Lough Neagh Partnership Dates: Tuesday 18th and 25th March 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Cost: £20 per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Cookstown including a trip to its waterways.  Licensed WorldHost...

WorldHost Customer Service Training – Castlereagh Dates: Thursday 20th and 27th March 2014 Location: Day 1: Venue to be confirmed Day 2: Venue to be confirmed Cost: Only £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination workshop including a guided tour of Parliament Buildings, Stormont, a trip to Battlefield NI, Clip n’ Climb and Streamvale...

WorldHost Customer Service Training – Kilkeel Dates: Monday 19th January & Monday 26th January 2015 Location: Location: Kilkeel, County Down Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book email: info@watsonsmarketing.com or telephone Watson & Co....

WorldHost Customer Service Training – Newcastle Dates: Friday 23rd & Friday 30th January 2015 Location: Location: Newcastle, County Down Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: Christine Watson leads delegates on a tour of her home town, Newcastle. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book email:...

WorldHost Customer Service Training – Belfast Dates: Thursday 5th February & Thursday 12th February 2015 Location: Belfast Day one venue: East Belfast Partnership Day two venue: Strand Arts Centre  Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city and Queens Quarter. Licensed WorldHost Trainer: Christine...

WorldHost Customer Service Training – Banbridge Dates: Thursday 19th February & Thursday 26th February 2015 Location: Location:Banbridge Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Banbridge and surrounding area Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book email: info@watsonsmarketing.com...