WorldHost Customer Service Training – Antrim Dates: Tuesday 27th May and Monday 2nd June 2014 Location: (Day One) Massereene Golf Club, 51 Lough Rd, Antrim BT41 4DQ (Day Two) Massereene Golf Club, 51 Lough Rd, Antrim BT41 4DQ Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Antrim including a trip to Lough Neagh, Antrim Castle...

Chartered Marketers and Licensed WorldHost Trainers Heather Major, Christine Watson and Lynda Willis, have trained 34 service professionals from 13 Antrim businesses in tourism and hospitality, ahead of the Giro d’italia cycling race which will pass through Templepatrick, Dunadry and Antrim on 10 May 2014. Eimear Kearney, Marketing Officer at Lough Neagh Partnership, a WorldHost partner organisation committed to achieving WorldHost...

WorldHost Customer Service Training – Titanic Quarter, Belfast in association with Titanic Foundation Dates: Tuesday 3rd & Thursday 5th June 2014 Location: Day One Venue: James Street South Day Two Venue: Belfast City Business Hub Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Titanic Quarter including guided tour of W5, Game of...

FUNERAL SERVICES NORTHERN IRELAND LAUNCHES THIRD ANNUAL POETRY COMPETITION Friday 21 March 2014 is a day of celebrating poetry across the world and, to mark the occasion, Funeral Services Northern Ireland has launched its third annual National Poetry Competition. Open to anyone over 18 who has an interest in poetry and resides in Northern Ireland, the premise of this year’s competition is ‘Remember’, linking to the theme chosen for...

Dates:  Friday 28th and Monday 31st March Location: Titanic Quarter Day 1 – Bloom@BT9 Day 2 – Cost – £20 per Delegate* Day 1 – Principals of Customer Service Day 2 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Trainer – Christine Watson MCIM Chartered Marketer.       Delegates receive: Principles of Customer Service...