WorldHost Customer Service Training – Belfast Dates: Thursday 8th & Thursday 12th January 2015 Location: Location:Belfast Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city  including City Hall, Titanic Quarter and Queens Quarter. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book...

Businesses within the hospitality and tourism sector are being urged to back a campaign to make Belfast a ‘WorldHost City Destination’. Belfast City Council and Invest NI are supporting the campaign to achieve the worldwide industry standard of excellence. Practical support to improve customer service standards and increase competitiveness is being led by Destination Belfast, with financial support from the European Regional Development...

Do you care for a loved one, are you being cared for, have you chosen caring for your career or do your neighbours depend on you during our winter cold snaps or summer heatwaves? In celebration of Carers Week Funeral Services Northern Ireland is launching its annual carers awards and, if you, or someone you know should be recognised then you can enter the Funeral Services Northern Ireland Carers Awards 2014 today. The aim of the awards is to...

WorldHost Customer Service Training – Belfast Dates: Monday 30th June & Tuesday 1st July Location: Day One Venue: Belfast City Business Hub Day Two Venue: TBC Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city centre including City Hall, Cathedral Quarter, Waterfront & the Big Fish. Licensed WorldHost...

The woman who led one of the most successful marketing campaigns in Ireland in recent years gave the keynote speech at the Chartered of Institute of Marketing (CIM) Chair’s Lunch. Aoife Nagle, Senior Brand Manager of Coca-Cola spoke about the company’s phenomenal ‘Share a Coke’ campaign at the annual lunch, which took place in the SS Nomadic in Hamilton Dock in Belfast. Christine Watson, Chair of CIM Ireland thanked Ms Nagle for her...