Our Digital Business Skills Training Programme will cover 3 modules over 3 half day training sessions that will help you get to grips with the basics of promoting your business online and claim your share of the booming internet market. Dates & Times: 10 September 2015 9am – 1pm 16 September 2015 9am – 1pm 28 September 2015 9am – 1pm Location: Belfast Cost: £255 per person Optional extra: ICQ Level 2 Award in Digital...

Date: Tuesday 6th October 2015 Location: Crescent Townhouse, Belfast Cost: £85 per person Optional extra – City and Guilds Level 2 Extended Award in Principles of Customer Service £35 per person Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer Course Content: Welcoming people skills What forms a first impression? Why should I handle customer concerns? The communications process Effective listening Visitor needs The...

Date: Wednesday 29th July 2015 Location: Crescent Townhouse, Belfast Cost: £85 per person Optional extra – City and Guilds Level 2 Extended Award in Principles of Customer Service £35 per person Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer Course Content: Welcoming people skills What forms a first impression? Why should I handle customer concerns? The communications process Effective listening Visitor needs The...

Date: Wednesday 19th August 2015 Location: Crescent Townhouse, Belfast Cost: £85 per person Optional extra – City and Guilds Level 2 Extended Award in Principles of Customer Service £35 per person Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer Course Content: Welcoming people skills What forms a first impression? Why should I handle customer concerns? The communications process Effective listening Visitor needs The...

On June 15 2015 Christine Watson, elected Chair of The Chartered Institute of Ireland (CIM) and founder of Watson & Co. Chartered Marketing held her second annual CIM Chair’s Lunch at Malmaison Hotel, Belfast. As part of my week with Watson & Co. Chartered Marketing I was asked to assist with the event and take notes from the experienced content marketers speaking. The topic for this year’s event was ‘Context is King, Content...