Transform your staff into effective sales professionals who not only listen to your customers’ needs, but maximise on them! No matter what part of the service industry you represent, helping your staff understand the role they play in selling your products and services is vital. This programme will help them understand how they can influence customers’ purchasing decisions and the benefits of selling beyond the basics. Date: Wednesday 26th...

Bloom @ BT9 Shared Workspace will be hosting a MACMILLAN Coffee Morning from 8am to 9.30am on 26 September 2014 To register for this event visit: http://www.eventbrite.com/e/macmillan-coffee-morning-at-bloom-tickets-13187483117 You can donate directly to MACMILLAN CANCER SUPPORT via https://www.justgiving.com/Bloom-Workspace/

Jewellery retailer Argento’s area manager Mairead McCusker has become the 250th person in Northern Ireland to complete the retail World Host customer service programme. Managed and delivered by sector skills council People 1st long side the National Skills Academy for Retail, World Host for retail is supported by the Department for Employment and Learning (DEL) and follows in the wake of the highly successful WorldHost tourism programme....

During my placement year at Odyssey Arena I was given the opportunity to take part in WorldHost customer service training. When I was told I would be attending the course I was initially quite apprehensive with WorldHost training being one of the first days I would be meeting the Odyssey Arena team this was of course daunting. However I knew that it would be a brilliant experience and would look great on my CV for any future job applications so...

WorldHost Customer Service Training – Newcastle Dates: Friday 23rd & Friday 30th January 2015 Location: Location: Newcastle, County Down Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: Christine Watson leads delegates on a tour of her home town, Newcastle. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book email:...